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Sony Isn't The Only Company Offering Cyberpunk 2077 Refunds

Microsoft announced this week that it would be offering full refunds for Cyberpunk 2077 as players continue to experience multiple bugs and glitches on the Xbox One version of CD Projekt Red's action RPG. The news comes just one day after Sony announced its own decision to offer refunds for Cyberpunk 2077's PlayStation 4 edition, though Microsoft still has the game listed on the Microsoft Store.


Xbox Support tweeted on Friday that it would be "expanding [Microsoft's] existing refund policy" to give full refunds to anyone who purchased Cyberpunk 2077 from the Microsoft Store until further notice. "While we know the developers at CD PROJEKT RED have worked hard to ship Cyberpunk 2077 in extremely challenging circumstances, we also realize that some players have been unhappy with the current experience on older consoles," Xbox Support wrote. "To date, we have granted refunds to the vast majority of customers who have requested one."

Xbox consumers can head over to the refund request page to get their money back for Cyberpunk 2077.

Sony made the first move to offer full refunds to Cyberpunk 2077 buyers following the controversy. On Thursday, the company released a statement to explain the decision, noting that "SIE strives to ensure a high level of customer satisfaction." Sony also went one step further by completely removing Cyberpunk 2077 from the PlayStation Store until further notice. Head to PlayStation's website and enter your PSN login information to receive a refund, if you need one.


The Cyberpunk 2077 launch hasn't been great for CD Projekt Red. The developer issued an apology earlier this week for the game's poor functionality on previous-gen consoles. "We should have paid more attention to making it play better on PlayStation 4 and Xbox One," the studio wrote on Twitter. CD Projekt Red promised to deliver a series of updates in the coming weeks to improve Cyberpunk 2077, but also stated that full refunds would be available.

Fans still felt lied to, however, since CD Projekt Red actually passed the responsibility of issuing refunds to retailers, no matter if you bought Cyberpunk 2077 digitally online at the PlayStation Store or physically in-store at Best Buy. Consumers had to work with each store's refund policies, and if that didn't work, only then would CD Projekt Red step in. 

Overall, Cyberpunk 2077's console release has largely been a disappointment to fans who waited in anticipation during the game's decade of development. At this point, players who decide to hold onto Cyberpunk 2077 will have to wait and hope that CD Projekt Red will follow through on its promises of improvement.