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Cyberpunk 2077 Developers Forced To Apologize After Fan Uproar

CD Projekt Red issued a lengthy apology this week following several fan complaints about the highly-anticipated Cyberpunk 2077, including concerns surrounding bugs and last-gen console functionality. The developer promised that a series of updates to the action RPG are on their way, but gamers who are not satisfied with Cyberpunk 2077 are eligible for a refund.

In a statement on Twitter, CD Projekt Red apologized for "not showing the game on base last-gen consoles" before Cyberpunk 2077's premiere. "We should have paid more attention to making it play better on PlayStation 4 and Xbox One." The company plans to fix bugs and crash issues with two patch updates in January and February, respectively. In the meantime, there is one Cyberpunk 2077 update already available. These updates should resolve the problems on last-gen consoles, though Cyberpunk 2077 will not "look like it's running on a high-spec PC or next-gen console."

CD Projekt Red also offered fans an opportunity for a refund if they are unhappy with Cyberpunk 2077 on their consoles and don't want to wait for updates. Those who purchased the game digitally should follow the refund systems on PSN or Xbox for their respective systems. Those who bought a physical copy of Cyberpunk 2077 from a retail store should first try to return the item through the store. Otherwise, please contact CD Projekt Red at helpmerefund@cdprojektred.com. "Starting from [Dec. 14], you can contact us for a week up until Dec. 21, 2020," the developer said.

Fans who would rather wait for the patches can expect more information on each update ahead of their individual releases.

Cyberpunk 2077 released on Dec. 10 and since then, things have only gotten worse for the futuristic game starring Keanu Reeves. Players reported numerous bugs and glitches, including one that caused NPCs and vehicles to randomly spawn and another that caused characters' genitalia to clip through their clothing. Many players have also suffered through multiple game crashes on all systems, not just last-gen consoles.

Despite Cyberpunk 2077's lengthy development cycle, fans have still been concerned that CD Projekt Red may have rushed the game's release. Then again, Cyberpunk 2077's road to release has been a bit rocky from the start, with several crushing delays in 2020 alone. Hopefully, CD Projekt Red will soon make up for Cyberpunk 2077's downfalls by getting a handle on the game's plethora of errors and turning it into the top-rated title it was always intended to be.